According to Hersey's situational leadership model, what aspects need to be assessed regarding a follower’s readiness?

In Hersey's situational leadership model, assessing a follower's readiness is crucial for effective leadership. The correct answer highlights two key dimensions: a follower's willingness and their ability to perform a task.

Willingness refers to the follower's motivation and confidence in taking on responsibilities, while ability encompasses the follower's skills and competencies necessary for completing the task effectively. Together, these aspects provide a comprehensive understanding of how equipped a follower is to follow through on their responsibilities and successfully achieve the goals set before them.

This approach is functional because it acknowledges that a well-prepared follower not only has the necessary skills but is also psychologically ready to engage with the work at hand. In contrast to merely evaluating personal experience, previous job performance, or only skill sets, which offer fragmented insights, assessing willingness and ability presents a holistic view that informs how a leader should adapt their style to support and guide their team members effectively.