In the context of Hershey's Model, which behavior is characterized as "selling" by the delegator?

In Hershey's Model, the behavior characterized as "selling" by the delegator involves explaining or persuading. This approach is essential for effective delegation, as it requires the delegator to communicate the rationale behind the task, share the expected outcomes, and motivate the team member to embrace the responsibility. By taking the time to explain the context and importance of the task, the delegator fosters ownership and engagement, which is crucial for successful collaboration and team dynamics.

When the delegator explains or persuades, they are not just handing over tasks but are actively involved in ensuring that the team member understands the objectives and feels supported. This approach is especially useful when team members may have varying levels of experience or confidence, as it helps build their capabilities and encourages them to take initiative. In contrast, simply monitoring performance, assigning tasks blindly, or communicating exclusively in writing do not facilitate this essential two-way communication and relationship-building that enhances teamwork.