What strategy should a leader apply when a team member criticizes another's idea during a group discussion?

In a situation where a team member criticizes another's idea, brainstorming is the most effective strategy to foster a collaborative and productive environment. This approach encourages all participants to actively contribute their thoughts and engage in open dialogue. By initiating a brainstorming session, the leader can promote a respectful exchange of ideas and help the team explore alternative perspectives.

This technique can alleviate tensions by transforming critical remarks into constructive discussions, leading to potential improvements on the criticized idea or uncovering new solutions that benefit from various viewpoints. The focus remains on generating a wealth of ideas rather than dwelling on disagreements, which can help maintain a positive team atmosphere.

While redirecting the conversation may temporarily sidestep the criticism, it does not address the underlying issues or promote resolution. Similarly, conflict avoidance might lead to unresolved tensions, and ignoring the criticism can cause frustration among team members, leading to disengagement or resentment. Therefore, brainstorming effectively ensures that all voices are heard and helps turn conflict into an opportunity for collaboration and innovation.